Program Description

Informed consent remains a foundational component of patient-centered care, yet healthcare organizations continue to face challenges in ensuring patients fully understand their treatment options, associated risks, and expected outcomes. As digital technologies and artificial intelligence become more integrated into healthcare delivery, organizations have new opportunities to enhance patient education, improve documentation, and reduce risk.

This session will explore the current state of informed consent through the perspectives of nursing leadership, healthcare operations, and risk management. Panelists will discuss common challenges in the consent process, the role of digital consent solutions in improving patient understanding, the importance of governance and standardized clinical content, and emerging opportunities for artificial intelligence to support more personalized and effective patient communication. Special consideration will be given to the risk management implications of informed consent practices within today's evolving healthcare environment.

Learning Objectives

Upon completion of this program, participants will be able to:

1. Identify key risks and challenges associated with traditional informed consent processes and their impact on patient understanding and organizational liability.
2. Describe how digital consent technologies, standardized clinical content, and governance practices can improve compliance, patient engagement, and risk mitigation.
3. Evaluate the potential opportunities and risks associated with the use of artificial intelligence to support informed consent and patient education in healthcare settings.

PANELISTS:

Janice Kelly is a distinguished leader in nursing informatics with nearly thirty years of experience. As a board-certified informatics nurse and President of Association of Perioperative Nurses (AORN) Syntegrity, she spearheads a team of perioperative nursing informatics experts. Her expertise encompasses strategic and operational functions of applications, as well as the successful adoption of health information technology. Additionally, Janice is actively involved in national informatics and surgical patient safety initiatives, providing valuable insights and leadership to advance the field.

Dr. Helen Dao is the President and CEO of Dao Consulting Services, Inc., a leading healthcare consulting firm based in New Jersey. She is an accomplished integrated health strategy consultant, public health advisor, author, and speaker with more than 20 years of experience in the healthcare industry. Dr. Dao is widely recognized for her exceptional record of success, achieving 100% outcomes in Patient-Centered Medical Home recognition, and flawless Operational Site Visits with Health Resources & Services Administration. She is also the author of Mastering Healthcare Consulting: A Consultant’s Playbook.

 Moderator:

With over 20 years in healthcare consulting, Glen Gilman has collaborated on the digital strategy in place today at many New Jersey health systems. As a Business Development Manager for Taylor Healthcare, he has been focused on helping clients mitigate risk in the informed consent process by leveraging Taylor’s iMedHealth Solution. 

THIS WEBINAR HAS BEEN APPROVED FOR A TOTAL OF 1.0 CONTACT HOUR OF CONTINUING EDUCATION CREDIT TOWARD FULFILLMENT OF THE REQUIREMENTS OF ASHRM DESIGNATIONS OF FASHRM (FELLOW) AND DFASHRM (DISTINGUISHED FELLOW) AND TOWARDS CPHRM RENEWAL.