The purpose of this webinar is to share a comprehensive principled and systematic approach to the prevention and response to patient harm known as CANDOR. We will present this in the context of Just Culture and the CMS Patient Safety Structural Measure.
Learning Objective 1:  Participants will be able to describe the five key components of CANDOR including event reporting, event review, communication to patients and families, peer support provided to the care team, and reconciliation without litigation.
Learning Objective 2:   Participants will be able to apply Just Culture principles to patient harm events.
Learning Objective 3:   Participants will be able to list the benefits of a communication and resolution program such as CANDOR

This webinar has been approved for a total of 1.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.