This meeting has been approved for a total of 4.5 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal 

Please join us for the SHCRM-NJ Annual Fall Education Program on Friday, November 10, 2017

Members may bring one friend for free. 

See attached brochure for further information

TOPICS & OBJECTIVES

“Working with the Invisible Contributor to Communication Break-down”

Geri Amori, PhD, ARM, CPHRM, DFASHRM, is Vice President, Academic Affairs for Coverys

• Discuss the source of the fear reaction and its impact on thought processes;

• Describe a model for approaching difficult communication that uses fear-identification as a means to note “touch” points;

• Apply strategies to address fear in difficult communication situations

“What Healthcare Risk Managers Should Know About Their Insurance Program”

Kevin Boland, Account Executive, Healthcare Practice, Northeast Lockton Companies

• Review recent developments affecting national and health care specific insurance market conditions, to include impact of cyber liability, governmental regulatory investigations, underwriting performance of carriers from financial & economic standpoint

• Discuss what a typical healthcare insurance program consists of: interplay of primary insurance policies, captives, reinsurance, and excess liability carriers;

• Identify professional & general liability insurance policy pitfalls – common terms or exclusions to be aware of or avoid.

“Can We Finally Get Serious About Violence in Healthcare?”

Monica Cooke, MA, RNC, CPHQ, CPHRM, DFASHRM, CEO of Quality Plus Solutions LLC

• List multiple reasons for persistent tolerance of aggression in health care settings

• Describe OSHA’s general duty clause and methods of abatement for workplace violence in healthcare

• Discuss the components of a workplace violence prevention program.